The Operating Model - Organize and Sustain

Transform your retail chocolate enterprise with the Operating Model in Modus ETP. Organize, sustain, and optimize your operations for ongoing success.

Key Features:

  • Process Standardization: Establishes a consistent framework for chocolate production, packaging, distribution, and retail operations, ensuring uniform practices across the business.
  • Live Operating Model: Tracks real-time operations, offering visibility into current production volumes, inventory levels, and distribution activities.
  • Performance Metrics Integration: Monitors KPIs such as production efficiency, quality control, and sales performance, providing data-driven insights for operational improvements.

Benefits:

  • Increased Efficiency: Streamlines production and distribution processes, reducing waste and operational costs, while ensuring smooth product flow from factory to store shelves.
  • Sustained Product Quality: Maintains high standards across all stages of production, ensuring that the chocolate products meet customer expectations for taste, texture, and presentation.
  • Agility and Adaptation: Facilitates quick adjustments to production volumes, sourcing strategies, or packaging designs based on market trends, consumer feedback, or supply chain issues.

Why Have Multiple Operating Models?

  • Operational Consistency: Ensures that all departments, from production to retail, follow standardized procedures, maintaining high quality and efficiency across the value chain.
  • Sustainability Focus: Integrates sustainability into core operations, aligning with consumer demand for ethical and eco-friendly products in the chocolate industry.
  • Strategic Alignment: Keeps operations aligned with broader business goals, such as product innovation or market expansion, ensuring the business grows sustainably.

​​Core Features

01

Capture the Living Operating Model

02

Connect with the Target Operating Model Delivery

03

Connect with the Organizational Change Management Delivery

04

Connect with the Transformation Portfolio Delivery

OM Instances

  • Live
  • To-Be
  • As-Is
  • Transitional

OM Lense Criteria

  • Product
  • Category
  • Functional / Teams
  • Region
  • Brands
  • Supplier
  • Customer
  • Service

OM Dimensions Cover

  • Data
  • System
  • Process
  • People
  • Supplier
  • Product
  • Customer
  • Service

OM Process Flows

  • L-1 (Industry Level Flow)
  • L0 (End to End process flow
    of the organization)
  • L1 (Top Level process
    areas under L0)
  • L2 (Functional Level
    Process Variances)
  • L3 (Team, Role and
    operational process details)
  • L4 (Detail level with process
    step understanding)

OM Process Lifecycle

  • New
  • Delete
  • Amend

OM Components Cover

  • Rules
  • RACI
  • KPI
  • Governance
  • Training Material
  • Policy

OM Process Optimization

  • Process Workflow Intelligence
  • Process Automation

OM Process Governance

  • Milestone governance
  • Repeated process execution Tracking